Service Department

"Service After the Sale since 1978" 

This has been Porter's motto for 34 years, and we take it very seriously. In today's world of "super" stores, "discount outlets", and "box" stores; Porter's remains a locally owned and operated company that feels that you, the customer, are the most important part of our business and keeping you as our customer is our main goal. At both Porter's locations, in Riverton and Casper, our dedicated staff knows that when a sale is completed in the store, it signifies the beginning of our efforts, not the end. We will be here to help you in any way that we can, from quality installation of our products, repair or service work, or to just being available to answer your questions and concerns. We want to do all that we possibly can to keep you as a satisfied customer. Hence our motto, "Service after the Sale".

How do we provide that service?

First, we train our service technicians extremely well. Each of them receives rigorous training in their area of endeavor, from the installation and care of……..
DISH network equipment and services;
Televisions and Home Theater products;
Sundance Hot Tubs and Spas;
…….to national training and certification in the proper and safe installation and service of:
Wood, Gas,Pellet and Electric Stoves;
Fireplaces and Fireplace Inserts;
Chimney Systems and Venting

Then, in order to provide you, the customer, with these highly trained technicians; Porter's maintains a fleet of over 15 service trucks, vans, and minivans. This fleet of service vehicles travels an estimated 1,000,000 (one million) miles per year in Wyoming alone, providing our customers with quality care, service, and repair work.

Yes, we at Porter's are proud of our motto, and we will do whatever it takes to provide you with…
"Service After the Sale"

We primarily offer service and parts for the following brands, if you have a product not mentioned below please contact us.

Heating:
  • Quadrafire
  • Harman
  • Whitfield
  • Lennox
  • Heat-N-Glo
  • Hearthstone
  • Avalon
  • Lopi
  • FireplaceXtrordinair
  • Blaze King
  • Heatilator
  • Thelin
  • Town & Country
  • Dimplex
  • Vermont Casting
  • Majestic
  • Dutch West

Spas / Pools:

  • Sundance Spas
  • Dimension One
  • AquaFitness Swimspa
  • Clearwater
BBQ Grillls:
  • Weber
  • Teton Grills
  • Big Green Egg
  • Black Olive
  • Bradley Smokers
  • Green Mountain Grills
  • Dimplex
 
For parts and pricing please fill out one of the following forms and a member of Porter's staff will contact you soon.
For immediate service please call us at:
Riverton Branch:  307-856-6993
Casper Branch: 307-234-7727
 
 
 

 

CLICK THE LINKS BELOW TO COMPLETE A CUSTOMER SATISFACTON SURVEY AND BE ENTERED TO WIN A $20 PORTER'S GIFT CARD! ONE GIVEN PER MONTH

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