General Questions
How can I connect my thermostat to my pellet stove? And where should I position my thermostat?
Can I purchase parts direct from Quadra-Fire? What is my warranty?
Do wood pellets go bad?
Do you have a technical support department?
How do I know which pellet stove is right for my home?
Is my pellet stove EPA certified?
Why should I heat my home with pellets versus gas, oil, or electricity?
What are wood pellets made of?
What is the best way to store wood pellets?
Where do I find the model/serial number on my Quadra-Fire stove?
Installation
Do I need an existing fireplace to install a pellet insert?
Can I use my existing vent pipe with my new pellet stove?
Do I need to protect my floors from my pellet stove?
Do I need a chimney to install a pellet stove?
Do I need a permit to install a pellet stove in my home?
Where in my home can I install a pellet stove?
What is an Outside Air Kit? Do I need to use one?
What size vent pipe do I need for my pellet stove?
General Operation
How do I start up or shut down my pellet stove?
How do I use my stove in a power outage? Can I hook up a generator?
Why did my stove stop feeding pellets?
What happens if my pellet stove loses power?
Why does my stove use so many pellets?
Will a pellet stove heat my entire home?